858 Web Engineer Customer Experience jobs in Chicago,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

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Information Technology Professional (IT Support)

U.S. Navy

Worth, IL 60482

New, Posted 7 hours ago

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Engineering Technician

Nestle

Schaumburg, IL 60159

$44.50-$46/hr

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Customer Service Manager (Remote)

Rowan Agencies

Chicago, IL

RemoteFlexible Schedule

State and federal laws require licensing to sell certain insurance products
Ability to obtain a license is required

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Talent Acquisition Operations Partner - Ace Hardware Home Services

Ace Hardware Corporation

Oak Brook, IL 60523

$76,300-$95,500/yr

Hybrid~ 27 minChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

2+ years in talent acquisition operations, recruitment marketing, or employer branding
Experience in high-volume decentralized hiring environments; skilled trades or home services exposure preferred
Strong project management skills with a track record of delivering end-to-end initiatives
Comfort using AI tools for content creation, reporting, and campaign optimization
Ability to translate data into clear, compelling insights
Strong stakeholder management and communication skills
Hands-on, builder mindset with attention to detail
Experience with ATS platforms; Workday preferred
Proficiency in Excel, PowerPoint, and reporting tools
Willingness to travel up to 20%

SmartExplore AI is experimental.

New, Posted 18 hours ago

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Fabrication Specialist

Ecolab

Glenwood, IL 60425

$26.36/hr

~ 44 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High School diploma or GED
Experience reading and interpreting basic mechanical and electrical drawings
Experience using hand/power tools and basic size/weight measuring devices
Experience assembling plastic or stainless-steel piping
No Immigration Sponsorship available for this opportunity
This position requires regularly lifting and carrying 50 lbs
The work is performed in a shop environment with exposure to dust, noise, and odors

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