433 Support Analyst Software Support jobs in Chicago,IL

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Seasonal Tax Preparer - Retail

Intuit

Chicago, IL 60601

OnsiteUrgently HiringBilingual Preferred

Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
Familiarity with Circular 230
Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
Must reside within the United States.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

SmartExplore AI is experimental.

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Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 32 minHealth InsuranceRetirement Benefit

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

SmartExplore AI is experimental.

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Seasonal Tax Associate - In-Store

Intuit

Evanston, IL 60209

~ 28 min OnsiteUrgently HiringBilingual Preferred

Active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN) as required by law to file taxes
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software
Familiarity with Circular 230
Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week
Must reside within the United States

SmartExplore AI is experimental.

Strategic Pricing Associate Analyst

Canon U.S.A.

Itasca, IL 60143

$54,460-$81,550/yr

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EDI Analyst

Ace Hardware Corporation

Oak Brook, IL 60523

$66,000-$82,600/yr

~ 27 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Previous experience in a high-volume, corporate Accounts Payable environment, with a strong understanding of vendor relationships, billing practices, payment terms, and payment processing
Working knowledge of EDI, including the ability to read and interpret segments and elements
Solid understanding of end-to-end Accounts Payable processes, with exposure to accounting and finance impacts related to stock replenishment and drop ship activity
Ability to understand cross-functional impacts from finance and receiving transactions
Proven ability to build and maintain effective working relationships with vendors, merchants, and Accounts Receivable teams
Strong analytical and problem-solving skills, including the ability to investigate issues and identify root causes
Experience working with large data sets, including extracting, analyzing, and translating data into actionable business insights (e.g., segmentation, aggregation, basic statistics)
Advanced Microsoft Office skills, particularly in Excel (formulas, pivot tables, VLOOKUPs), along with Word and PowerPoint
Excellent verbal and written communication skills
Ability to prepare clear, professional reports and correspondence using proper business language and grammar

SmartExplore AI is experimental.

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