2804 Support Analyst jobs in Chicago,IL

Warehouse and Distribution Support Clerk - S3

FedEx Logistics

Elk Grove Village, IL 60007

$16.14-$25.22/hr

~ 36 min OnsiteUrgently HiringEducation AssistanceHealth InsuranceRetirement Benefit

HS Diploma/GED required.
One (1) year of relevant operational warehouse experience.
Data entry/customer service experience, preferably within the International Freight Forwarding industry
Ability to type efficiently with accuracy and speed
Intermediate MS Office skills (Microsoft Outlook, Word, PowerPoint), specifically with Excel

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Seasonal Tax Preparer - Retail

Intuit

Cicero, IL 60804

~ 16 min OnsiteUrgently HiringBilingual Preferred

Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
Familiarity with Circular 230
Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
Must reside within the United States.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

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Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 32 minHealth InsuranceRetirement Benefit

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

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Direct Sales Representative

PLATINUM SUPPLEMENTAL INSURANCE

Maywood, IL 60153

RemoteChat NowUrgently Hiring

18+
Comfortable with Travel: You're 18+ and ready for overnight travel Monday-Thursday within your assigned territory.

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IT Business Analyst Associate I

Ace Hardware Corporation

Oak Brook, IL 60523

$66,000-$82,650/yr

~ 27 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bachelor's degree in Computer Science, MIS, or a related field, or equivalent experience; one or more years of experience in business, IT, or compliance support is preferred.
Foundational knowledge of U.S. data privacy regulations, such as CCPA/CPRA, is preferred.
Clear written and verbal communication skills, including the ability to explain regulatory and technical topics to non-technical audiences.
Strong organizational and time-management skills, with the ability to manage multiple priorities effectively.
Basic project management knowledge, with experience documenting requirements, workflows, and business processes.
Proficiency with Microsoft Office tools, including Word, Excel, and Outlook; familiarity with SharePoint or similar collaboration tools is a plus.
Familiarity with privacy management platforms, such as OneTrust, TrustArc, Privado, or similar tools.
Ability to work independently with minimal supervision while collaborating effectively across cross-functional teams.

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Technical Support Job Training Opportunity

Year Up United

Chicago, IL 60608

$525/wk

Onsite

A high school graduate or GED recipient
Eligible to work in the U.S.
Available Monday-Friday throughout the duration of the program
Have not obtained a Bachelor’s degree

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Invoice Audit Analyst

WORLDPAC

Oak Brook, IL 60523

$59,000/yr

~ 27 min Onsite

2+ years of experience in freight audit, accounts payable, transportation billing, or a related analytical role
Familiarity with carrier invoice structures, accessorial charges, and freight billing terminology
Bachelor's degree in Finance, Accounting, Supply Chain, Logistics, or a related field; or equivalent work experience
Strong proficiency with Microsoft Excel and data management tools
Exceptional attention to detail with a high degree of accuracy in a high-volume processing environment
Strong organizational skills with the ability to prioritize and manage a large workload against daily deadlines
Clear written communication skills for documenting audit findings and dispute correspondence
Receive, log, and code approximately 2,500 carrier invoices per week from 25 courier partners across the final mile network
Ensure all invoices are accurately entered into the freight audit system with correct carrier, location, service type, and general ledger coding
Maintain organized invoice records and audit documentation in accordance with department standards and retention policies
Monitor invoice queues and processing pipelines to ensure invoices are handled within defined cycle time targets
Audit each invoice at the line-item level, validating all charges against contracted rate cards, approved service agreements, and actual delivery records
Identify discrepancies including rate mismatches, unauthorized accessorial charges, duplicate billings, and invoices for services not rendered
Flag exceptions and billing errors for review by the Freight Audit & Invoice Manager and initiate the formal dispute process for confirmed overcharges
Maintain accuracy in high-volume conditions by following established audit workflows and exception-handling procedures
Document all identified billing discrepancies with supporting evidence and submit to the Freight Audit & Invoice Manager for approval to dispute
Assist in carrier dispute communications by preparing dispute packages with clear documentation of the billing error and contractual basis for the claim
Track the status of open disputes and escalate items that are approaching resolution deadlines
Maintain the dispute log with accurate records of amounts claimed, carrier responses, and recovered funds
Prepare daily and weekly audit summary reports for the Freight Audit & Invoice Manager, including volumes processed, exceptions identified, and disputes initiated
Assist with monthly freight accrual preparation by compiling invoice data for uninvoiced services
Support continuous improvement of audit processes by identifying recurring error patterns and recommending system rule enhancements
Assist with carrier billing compliance reviews and ad hoc reporting as directed by the Freight Audit & Invoice Manager