1018 Software Quality Analyst jobs in Chicago,IL

2 Years Call Center Workforce Management experience required
Experience in contact center workforce management and analysis programs
Associates Degree Preferred
Exceptional written and verbal communication skills
A strong understanding of the contact center environment and the role workforce management plays in the attraction, retention, and performance of high-quality employee talent

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Software Engineering Manager (Backend SaaS)

Canonical

Chicago, IL 60629

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Cost Engineering & Sourcing Strategy Analyst - Onsite

Ace Hardware Corporation

Oak Brook, IL 60523

$88,400-$110,700/yr

~ 27 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Experience: Minimum of 3-5 years' prior work experience, ideally in some of the following fields: Manufacturing, engineering, commodity trading, sourcing, analytics, forecasting, merchandising, product design, category management, consulting, project management
Bachelor's degree or graduate degree preferred
Education: Applicable fields of study include but are not limited to: Business, economics, engineering, analytics, mathematics, data science, supply chain, purchasing, merchandising, manufacturing, product design
WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future.

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Strategic Pricing Associate Analyst

Canon U.S.A.

Itasca, IL 60143

$54,460-$81,550/yr

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Invoice Audit Analyst

WORLDPAC

Oak Brook, IL 60523

$59,000/yr

~ 27 min Onsite

2+ years of experience in freight audit, accounts payable, transportation billing, or a related analytical role
Familiarity with carrier invoice structures, accessorial charges, and freight billing terminology
Bachelor's degree in Finance, Accounting, Supply Chain, Logistics, or a related field; or equivalent work experience
Strong proficiency with Microsoft Excel and data management tools
Exceptional attention to detail with a high degree of accuracy in a high-volume processing environment
Strong organizational skills with the ability to prioritize and manage a large workload against daily deadlines
Clear written communication skills for documenting audit findings and dispute correspondence
Receive, log, and code approximately 2,500 carrier invoices per week from 25 courier partners across the final mile network
Ensure all invoices are accurately entered into the freight audit system with correct carrier, location, service type, and general ledger coding
Maintain organized invoice records and audit documentation in accordance with department standards and retention policies
Monitor invoice queues and processing pipelines to ensure invoices are handled within defined cycle time targets
Audit each invoice at the line-item level, validating all charges against contracted rate cards, approved service agreements, and actual delivery records
Identify discrepancies including rate mismatches, unauthorized accessorial charges, duplicate billings, and invoices for services not rendered
Flag exceptions and billing errors for review by the Freight Audit & Invoice Manager and initiate the formal dispute process for confirmed overcharges
Maintain accuracy in high-volume conditions by following established audit workflows and exception-handling procedures
Document all identified billing discrepancies with supporting evidence and submit to the Freight Audit & Invoice Manager for approval to dispute
Assist in carrier dispute communications by preparing dispute packages with clear documentation of the billing error and contractual basis for the claim
Track the status of open disputes and escalate items that are approaching resolution deadlines
Maintain the dispute log with accurate records of amounts claimed, carrier responses, and recovered funds
Prepare daily and weekly audit summary reports for the Freight Audit & Invoice Manager, including volumes processed, exceptions identified, and disputes initiated
Assist with monthly freight accrual preparation by compiling invoice data for uninvoiced services
Support continuous improvement of audit processes by identifying recurring error patterns and recommending system rule enhancements
Assist with carrier billing compliance reviews and ad hoc reporting as directed by the Freight Audit & Invoice Manager

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Sr Engineer - Transmission&Substation Protection Analysis

ComEd

Villa Park, IL 60181

$103,200/yr

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Senior Associate, ServiceNow Software Asset Management (SAM)

KPMG

Chicago, IL 60629

OnsiteHealth InsuranceRetirement Benefit

Minimum of three years of experience with techniques such as assessing and planning IT capabilities, IT cost and performance management, IT solutions architecture, portfolio, program and project management, and transformational change
Bachelor's degree in Computer Science, Computer Engineering or related technical field from an accredited college/university
Deep understanding and hands-on experience with ServiceNow Software Asset Management (SAM), in addition to broader ServiceNow, IT management, enterprise strategy, IT supply chain, and information management disciplines
Experience in IT process improvement within your own organization or as an external consultant
Strong business, technical, analytical, problem-solving, and verbal and written communication skills

SmartExplore AI is experimental.