784 It Director jobs in Chicago,IL

Director of Customer Service

Accord Intermediate Holdings

Alsip, IL 60803

~ 37 min OnsiteUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

Direct and coordinate all customer service programs and order management activities.
Define customer service programs and work with the team to illustrate how effective service solutions build customer relations and assist in increased sales.
Develop and deliver proactive and responsive service solutions which will drive process and capability improvements.
Promote a culture of positive engagement where team members feel valued.
Lead the activities and actions of the Customer Service team to ensure issues are handled with a sense of urgency and focus on root cause determination.
Collaborate with the prepress, estimating and supply chain departments to execute a smooth order fulfillment process.
Work closely with the sales team to gain a thorough understanding of customer accounts to be able to provide coaching and support to the customer service team.
Ensure processes are created and maintained to proactively identify and elevate issues that could adversely affect customers.
Support the sales team in communicating service and operational value propositions to customers.
Coordinate continual training efforts to assist the team with enhancing their abilities to provide exceptional customer service and to meet defined performance measures.
Build, coach and develop all levels of team members by defining goals and objectives, establishing metrics, measuring performance and taking corrective action when necessary.
Establish career paths and growth opportunities for all positions within the customer service team.
Act as an agent for change and continuous improvement.
Strong written and verbal communication skills
Understanding of change management principles
Supply chain knowledge & understanding
Progressive customer service experience in a manufacturing environment, ideally the folding carton packaging industry
Problem solving
Ability to quickly identify and analyze risks and develop options for complex business solutions
Strategic planning
Leadership skills with a demonstrated focus on teamwork
Project management
Advanced computer capabilities
Office365
ERP (ideally Epicor)
Minimum 5 years' managerial experience of a customer service or sales team
Collegiate level coursework with the preference placed on a Bachelor's Degree
Experience working directly with and presenting to senior leaders and executives

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Development Director

Pediatric Orthopaedic Society of North America (POSNA)

Villa Park, IL 60181

~ 31 min Onsite

Minimum of 7–10 years of nonprofit development experience, with demonstrated success achieving comprehensive fundraising results, particularly in soliciting and closing major gifts
Proven experience leading comprehensive fundraising strategies, including annual giving, major giving, campaign fundraising, and planned giving
Demonstrated expertise in campaign fundraising, including benchmarks, tracking and reporting, giving vehicles, policies, and volunteer engagement
Proficiency in data analytics, with the ability to extract, interpret, and apply insights from data sets to improve fundraising performance
Experience supervising development staff and providing leadership across departments through effective cross-functional collaboration
Demonstrated ability to partner effectively with executive leadership, boards, and volunteer committees
Strong project and budget management skills, with the ability to plan, set fundraising goals, prioritize initiatives, and follow through to completion
Excellent written and verbal communication skills, with the ability to engage staff, donors, volunteers, and other key constituents
Strong interpersonal skills with demonstrated ability to engage and build effective relationships with practicing medical professionals
Highly organized and detail-oriented, with superior time management skills and the ability to manage multiple projects with competing deadlines
Demonstrated ability to work independently while thriving in a collaborative, team-oriented environment
Bachelor's degree required
Valid driver's license required

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Surgery - Surgical Director, Kidney Transplant Program

Trinity Health

Maywood, IL 60153

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Director, Oracle SCM / Logistics - Field Service

KPMG

Chicago, IL 60629

Onsite

Minimum eight years of recent experience in Oracle implementations or business process improvement in Field Service
Bachelor's degree in an appropriate field from an accredited college/university
Knowledge of the Oracle implementation methodologies and experience in operations, systems evaluation, and enterprise architecture
Extensive experience with Oracle Fusion Field Service and full life cycle implementation experience, Maintenance a plus
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

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Client Director Team Lead, High-Tech Global

Gartner

Chicago, IL 60601

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Director of Consumer Strategy

Betty

Chicago, IL 60695

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Associate Director - Life Sciences Advisory - Commercial

Guidehouse Careers

Chicago, IL 60629

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Director, Investment, Social

Rise

Chicago, IL 60695

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Senior Director, Membership

Institute of Food Technologists

Chicago, IL 60608

$165,000-$180,000/yr

HybridFlexible ScheduleHealth Insurance

Bachelor's degree in Business, Communications, or equivalent.
7+ years of association management experience, particularly related to data analytics, CRM or membership platforms, performance measurement, and volunteer management.
Progressive leadership experience in membership, customer engagement, association management, or related fields.
Demonstrated success leading multi-level teams and complex, cross-functional initiatives at a senior or director level.
Demonstrated success in achieving growth in members, revenue, and engagement metrics in membership associations.
Experience partnering with executive leadership and Boards to drive strategy and organizational outcomes, including strong public speaking and presentation skills.
Strong nonprofit governance background.
Deep curiosity and ability to problem solve, take swift action, and build systems and processes that accelerate execution of business strategy.

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FINANCE ANALYSIS SVS MANAGER

Mount Sinai Health System

Chicago, IL 60629

Onsite

Bachelor's degree, preferably in the areas of Finance, Accounting, Business or Economics; Master's Degree preferred.
Minimum five (5) years of financial analysis experience preferred, including at least three (3) years of progressive responsibility/exposure.
Previous system/process implementation experience is preferred.
Experience in budgeting and leadership roles in financial projects is desirable.

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