740 Field Support Desktop Support Technician jobs in Chicago,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

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New, Posted 1 day ago

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Remote Benefits Specialist

Rowan Agencies

Chicago, IL

RemoteFlexible Schedule

State and federal laws require licensing to sell certain insurance products
Ability to obtain a license is required

SmartExplore AI is experimental.

New, Posted 7 hours ago

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Quality Technician

Dover Corporation

Skokie, IL 60076

~ 27 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High School Diploma or GED is required
Associates degree or technical certificate related to position or a combination of college level coursework and relevant work experience desired
4+ years in similar role Quality preferably in a manufacturing environment
Technical skills to operate, calibrate and maintain the equipment used in quality control testing
Proven experience in quality control principles and techniques with a detail orientation and a result-driven approach
Knowledge of dimensional measurement using various quality instruments such as calipers, micrometers, gauges and similar devices
Ability to read, interpret and use the information presented in drawings, diagrams and blueprints to determine appropriate next steps in the process
Ability to process basic mathematical calculations
Experience with data analysis, quality control procedures and compliance regulations
Basic knowledge of Geometric Dimensioning and Tolerancing (GD&T;)
Good communications skills both verbal and written to deliver findings, discuss issues and provide recommendations to others internally and externally
Use precision measuring instruments (e.g., calipers, micrometers, gauges, CMM, hardness testers) to perform dimensional and functional checks
Perform in-process, final, and receiving inspections to verify conformance to engineering drawings, specifications, and AAR M-1003 requirements
Ability to reside or work onsite in the Skokie facility area

SmartExplore AI is experimental.

New, Posted 12 hours ago

Café Coach- Hyde Park (Hiring Immediately)

Capital One

Chicago, IL 60629

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Solar Field Technician

Quality Solar

Des Plaines, IL 60016

$30-$40/hr

~ 27 min OnsitePaid Time Off

Minimum of 2 years of experience in solar field operations or a related electrical/roofing leadership role
Proven ability to interpret technical drawings and execute complex solar arrays with minimal oversight
Demonstrated track record of maintaining high-quality standards and meeting strict project deadlines
Absolute willingness to travel to various project assignments as required by the business
Strong communication skills and the ability to represent the brand professionally to external stakeholders

SmartExplore AI is experimental.