544 Customer Support Analyst jobs in Chicago,IL

In-Home Sales & Tech Support (Part Time)

ASURION INSURANCE SERVICES

Schiller Park, IL 60176

$26.90/hr

~ 25 min Onsite

A valid driver's license and satisfactory driving record with at least 1 year driving experience
A personal vehicle (excluding motorcycles)
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal cellphone
Must be comfortable working around household pets
Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
The maximum expected travel distance is 120 miles, one-way
Base hourly rate is guaranteed for all hours worked
Paid bi-weekly
Mileage reimbursement based on IRS guidelines paid weekly
35 dollar phone stipend paid monthly
3 weeks paid training

SmartExplore AI is experimental.

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jobsinlogistics.com

Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 32 minHealth InsuranceRetirement Benefit

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

SmartExplore AI is experimental.

Maintenance Specialist

Advanced Technology Services Careers

Chicago, IL 60629

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Retail Merchandiser Team Lead

SAS Retail Services

Chicago, IL 60657

$18.75/hr

OnsiteChat Now

You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift

SmartExplore AI is experimental.

New, Posted 2 hours ago

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Seasonal Tax Preparer - Retail

Intuit

Cicero, IL 60804

~ 16 min OnsiteBilingual Preferred

Active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN) as required by law to file taxes
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software
Familiarity with Circular 230
Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week
Must reside within the United States

SmartExplore AI is experimental.

Merchandise Associate

Home Goods

Downers Grove, IL 60515

$15-$15.50/hr

~ 38 min OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Able to lift heavy objects with or without reasonable accommodation

SmartExplore AI is experimental.

ZipRecruiter

Market Data Analyst

S4 Market Data

Chicago, IL 60629

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Retail Data Collector

The Retail Odyssey Company

La Grange, IL 60525

$17.05/hr

~ 30 min OnsiteChat Now

No prior experience is required as we provide training and team support to help you succeed
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 10 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift
Have the ability to perform job duties with a safety-first mentality in a retail environment

SmartExplore AI is experimental.

Recommended

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Information Technology Professional (IT Support)

US Navy

La Grange Park, IL 60526

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Customer Experience Coordinator

Marshalls

Chicago, IL 60656

$16-$16.50/hr

OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Available to work flexible schedule, including nights and weekends
1 year retail and 6 months of leadership experience
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
Promotes an excellent customer experience
Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Addresses and resolves customer concerns and issues promptly
Promotes and participates in store safety initiatives