427 Gate Agent jobs in Cape Coral,FL

United States Customs and Border Protection

Cape Coral, FL 33914

Ace Hardware Corporation

Fort Myers, FL 33907

16.00 per hour
1–2+ years of customer service experience, ideally in a call center or high-volume support environment
Ability to work in a fast-paced, structured environment with continuous workflow
Strong verbal and written communication skills, especially under time pressure
Proven ability to multi-task across systems while actively engaging with customers
Comfortable handling challenging conversations and problem-solving in real time
Ability to learn and apply procedures, policies, and product knowledge quickly
Strong judgment and decision-making skills within defined guidelines
Proficiency with multiple systems and Microsoft Office tools
High level of accountability, reliability, and attention to detail
Schedule flexibility is required, including evenings, weekends, and holidays based on business needs
This role operates in a call center setting with consistent interaction volume throughout the day

Oceana Global Logistics Llc

Cape Coral, FL

Minimum 6 years of experience in Ocean Export FCL pricing within a freight forwarding company
Strong knowledge of U.S. export shipping procedures and ocean freight pricing
Experience working with major carriers, including Maersk, CMA CGM, Hapag-Lloyd, MSC, ONE, COSCO, Evergreen, and OOCL
Excellent negotiation and communication skills
Ability to work independently and meet quotation turnaround times/KPI
Strong knowledge of Incoterms and ocean freight surcharges
Proficient in Microsoft Excel and freight forwarding systems (GAMA, Climax suite or similar)
Established relationships with ocean carriers and NVOCCs
Strong analytical and organizational skills
Ability to prioritize multiple quotations in a fast-paced environment
Customer-focused with excellent attention to detail