414 Allieduniversalsecurity jobs in Cape Coral,FL

16.00 per hour
1–2+ years of customer service experience, ideally in a call center or high-volume support environment
Ability to work in a fast-paced, structured environment with continuous workflow
Strong verbal and written communication skills, especially under time pressure
Proven ability to multi-task across systems while actively engaging with customers
Comfortable handling challenging conversations and problem-solving in real time
Ability to learn and apply procedures, policies, and product knowledge quickly
Strong judgment and decision-making skills within defined guidelines
Proficiency with multiple systems and Microsoft Office tools
High level of accountability, reliability, and attention to detail
Schedule flexibility is required, including evenings, weekends, and holidays based on business needs
This role operates in a call center setting with consistent interaction volume throughout the day

Gartner

Fort Myers, FL 33916

Molina Healthcare

Cape Coral, FL 33990

At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
Demonstrated knowledge of community resources.
Ability to operate proactively and demonstrate detail-oriented work.
Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
Ability to work independently, with minimal supervision and self-motivation.
Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations.
Ability to develop and maintain professional relationships.
Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
Excellent problem-solving and critical-thinking skills.
Strong verbal and written communication skills.
Microsoft Office suite/applicable software program(s) proficiency.
In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).