513 Tech Support Specialist jobs in Ashland,VA

Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
High School diploma or equivalent.
Background check, drug test, and fingerprinting required.
Agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted.
Photo ID verification is also required.
NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
Windows 11 (most recent version, fully patched with no pending updates).
8 GB RAM or greater.
Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.
Dual monitors required.
Webcam required-you must be on camera during all class and engagement activities.
Hardwired Ethernet connection required.
Apple or Android cell phone for secondary code verification.
YubiKey hardware security token-provided by the client to protect access to systems and support one-time password (OTP) verification.

OneMain Financial

Glen Allen, VA 23060

Hire Standard Staffing

Ashland, VA

OReilly Auto Parts

Henrico, VA 23075

Benevis Dental

Glen Allen, VA 23059

Ocean Network Express

Richmond, VA 23223

Bachelor's Degree
GSuite or Microsoft Office experience is required.
0 to 2+ function-related
Location: Richmond, VA; This position will follow a hybrid work-from-home/office model with a minimum of three days in the office weekly